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About us
The Essence of Dumroo
Welcome to Dumroo, a haven where each piece of jewelry celebrates your unique melody. We draw inspiration from the rich tapestry of Indian heritage, particularly the iconic dumroo, Lord Shiva's creation instrument. This powerful symbol reflects the rhythm of your life and the captivating melody of your journey.
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VIsion
Artisanship & Quality
Our commitment to craftsmanship is unwavering. Each Dumroo piece is handcrafted using time-honored techniques, ensuring that your jewelry is not only beautiful but also of the highest quality. We use only the finest materials, ensuring your pieces become treasured heirlooms for generations to come.
Founder
Niharika Jain
Niharika Jain, the visionary behind Dumroo, has designed each piece of jewelry with her deep respect for Indian mythology and culture, crafting more than just accessories she has created symbols of empowerment. Her passion is to illuminate your inner beauty, encouraging you to wear your story with pride and move through the world with confidence. Niharika's creations are not just ornaments; they are companions on your journey, reflecting the dance of life's highs and lows with elegance and resilience.
Your questions, Answered
How long will it take to get my order?
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered within 5-7 working days from the day your order is dispatched.
Note: Actual delivery timelines might vary subject to reasons beyond our control and we will ensure that we inform you as soon we can in case of any such delays.
Are there any shipping charges?
Shipping is free for all orders within India
Can I track my Dumroo order?
Yes, once your order is dispatched, we will send you a tracking number via email. You can use this number to track your order's journey to you.
What should I do if my Dumroo order hasn't arrived within the expected timeframe?
If your order has not arrived within the estimated delivery time, please contact our customer support team at shopdumroo@gmail.com, we will investigate and ensure your Dumroo piece reaches you as soon as possible.
How do I care for my Dumroo jewelry?
Answer DescriptionYour Dumroo jewelry is a precious heirloom. We recommend storing it in a cool, dry place away from direct sunlight. Try to Avoid contact with water, and chemicals.
What should I do if I receive a damaged item?
While we take utmost care to ensure the quality and integrity of our jewelry, should you receive a damaged item, please contact us within 48 hours of delivery with photographic evidence. Our team will assess and assist you with a suitable resolution.