The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered within 5-7 working days from the day your order is dispatched. 

Note: Actual delivery timelines might vary subject to reasons beyond our control and we will ensure that we inform you as soon we can in case of any such delays

Shipping is free for all orders within India

Yes, once your order is dispatched, we will send you a tracking number via email. You can use this number to track your order's journey to you.

If your order has not arrived within the estimated delivery time, please contact our customer support team at shopdumroo@gmail.com, we will investigate and ensure your Dumroo piece reaches you as soon as possible.

Your Dumroo jewelry is a precious heirloom. We recommend storing it in a cool, dry place away from direct sunlight. Try to Avoid contact with water, and chemicals.

While we take utmost care to ensure the quality and integrity of our jewelry, should you receive a damaged item, please contact us within 48 hours of delivery with photographic evidence. Our team will assess and assist you with a suitable resolution.